Return & Exchange Policy
We want you to love your Wear My Vibe purchase. If something isn’t right, please contact us so we can help.
Standard designs
We accept return or exchange requests within 30 days of delivery. Items must be unworn, unwashed, and in their original condition.
Personalized and custom orders
Personalized and custom-made items cannot be returned or exchanged for a change of mind or an incorrect size selected when ordering. This does not apply to damaged, defective, or incorrect items.
Damaged, defective, or incorrect items
Please contact us with your order number and clear photos of the issue. We’ll arrange a replacement or refund and cover any necessary return shipping.
How to request a return or exchange
Use the contact form on our website and include your order number, the item you wish to return or exchange, and the reason for your request. Please wait for return instructions before mailing your item.
Return shipping
Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect due to our error.
Refunds
Approved refunds will be issued to your original payment method within 5 business days after we receive and inspect your return. Your bank or payment provider may require additional time to post the refund.
This policy does not limit any rights you may have under applicable consumer laws.